Hello, Barbara Hutchinson from United Way here. We are not the agency managing the intake for RMRP, we only disburse the checks. Unfortunately, the State and TJPDC listed the information incorrectly. The Charlottesville Community Resource Helpline is spearheading the intake process and has set up a specific number (with many lines), and multiple people man the lines. Unfortunately, it is a case of demand versus how much of the money is spent to expand intake. Right now over 10 people are involved in intake. The good news is the amount of funding that is available to continue to disburse. Hopefully, TJPDC and the City will brainstorm a solution to the capacity issue. The City has also set-up a series of intake days for specific neighborhoods to serve large groups at one time and decrease the burden on the helpline, so kudos to all of the effort.
Hello, Barbara Hutchinson from United Way here. We are not the agency managing the intake for RMRP, we only disburse the checks. Unfortunately, the State and TJPDC listed the information incorrectly. The Charlottesville Community Resource Helpline is spearheading the intake process and has set up a specific number (with many lines), and multiple people man the lines. Unfortunately, it is a case of demand versus how much of the money is spent to expand intake. Right now over 10 people are involved in intake. The good news is the amount of funding that is available to continue to disburse. Hopefully, TJPDC and the City will brainstorm a solution to the capacity issue. The City has also set-up a series of intake days for specific neighborhoods to serve large groups at one time and decrease the burden on the helpline, so kudos to all of the effort.
Thank you for the response and the additional information. I'll follow up on that as I record tonight's discussion at the TJPDC meeting.